Shipping Policy
Our primary shipping services are Canada Post and UPS. These services take between 2-8 business days on average once payment has been processed.
Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it will not be possible for us to ship an item the same day as all carriers are closed. Also, our manufacturing facility is located in Canada, all local and Canadian holidays apply.
Shipping Rates :
Domestic Canadian Orders
- Domestic orders $10 CAD flat shipping fee.
U.S. Orders
- Sorry, due to Covid-19 we are temporarily not able to accept US orders at this time. Please check back soon for updates.
- For wholesale orders please contact sales@candlerope.com
Japan Orders
- Sorry, due to Covid-19 we are temporarily not able to accept Japanese orders at this time. Please check back soon for updates.
Oceania Orders
- Sorry, due to Covid-19 we are temporarily not able to accept orders from Oceania at this time. please check back soon for updates.
Europe Orders
- Sorry, due to Covid-19 we are temporarily not able to accept European orders at this time. Please check back soon for updates.
Calculating Cost :
Shipping costs are calculated on the website automatically during checkout. This amount is based on your total shopping cart amount.
For Wholesale Customers And Orders Over $500 USD :
Please contact sales@candlerope.com
International Shipping :
Please know the laws within your country before ordering. We are not responsible for customs issues.